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Employee Wellness: Managing Stress
Duration: 0.25 Origination: Mar 2025 Expiration: Mar 2025
Launch Course

Stress is part of everyone’s life. That’s not necessarily a bad thing. A certain level of stress is healthy because it motivates you to be productive. However, too much stress can do the opposite, leaving you feeling drained and irritable. You can’t escape stress, but you can learn to respond to it differently.

The goal of this course is to teach employees how to identify triggers and develop a personal stress management plan.

Learning Objectives

Identify at least three common causes of stress in the workplace.

Describe at least two techniques to manage and decrease your own stress.

Writing Incident Reports
Duration: 1.00 Origination: Mar 2025 Expiration: Mar 2025
Launch Course

Writing incident reports is an important part of providing direct support services. Your reports help the person's support team respond effectively to their needs and keep them safe in the future. 

The goal of this course is to teach DSPs in IDD settings the key elements of an incident report, why they are important, and how to write them effectively.

Learning Objectives

Recall the purpose and key elements of an incident report.

Identify strategies used to document and report incidents effectively.

Differentiate between effective and ineffective incident reports.

Nursing Documentation: Challenging Situations
ANCC Accreditation Duration: 1.00 Origination: Mar 2025 Expiration: Mar 2025
Launch Course

Nurses are required to document everything of significance that happens on their shift. This can be a straightforward process, but there are often challenges. There are all kinds of scenarios that present documentation difficulties. Patients may refuse treatment or want to leave the hospital against medical advice. Your unit may be understaffed, and you want to document a complaint. The computer system can go down and you have to document on paper. Or maybe your documentation just takes too long, and you are wondering how to document faster. This course reviews strategies for documentation in challenging situations and how to document more efficiently.

Learning Objectives

Apply documentation strategies for challenging patient care and coworker situations. 

Apply documentation strategies for challenging situations related to hospital systems. 

Identify ways to save time when documenting.

Nursing Documentation: Legal Aspects
ANCC Accreditation Duration: 1.00 Origination: Mar 2025 Expiration: Mar 2025
Launch Course

To know documentation principles and to apply them in daily practice are musts for every nurse. These are essential to protect patients and to safeguard every nurse’s license. Documentation is the foundational proof that care was provided to a patient. Requirements and methods of documenting are ever-changing amongst a variety of documentation modalities. Although nurses sometimes view documentation as a process that takes precious time away from direct patient care, it is one of the most critical skills they perform. In fact, appropriate and effective documentation is at the core of nursing practice.

The goal of this course is to provide nurses working in acute care settings with information about the value of laws and standards governing nursing documentation, legal basics for appropriate documentation, and provide awareness of documentation practices that can lead to legal issues.

Learning Objectives

Describe four characteristics of legally-credible charting. 

Discuss the legal definition of nursing negligence. 

Describe two charting practices that can lead to legal issues.

Medical Record Documentation and Legal Information for CNAs
Duration: 1.00 Origination: Mar 2025 Expiration: Mar 2025
Launch Course

Documenting care is just as important as providing care. This course discusses the purpose of the medical record and documentation. It also describes documentation practices and legal standards that affect the certified nursing assistant.
This course provides direct care workers in post-acute care education on documentation and legal aspects of care.

Learning Objectives

Discuss the purpose of the medical record and documentation. 

Identify at least two documentation practices used to avoid errors. 

Explain the legal standards that affect the certified nursing assistant.

Documentation: The Legal Side
ANCC Accreditation Duration: 1.00 Origination: Mar 2025 Expiration: Mar 2025
Launch Course

As a professional nurse, you are expected to be familiar with many aspects of care. You are not exempt from malpractice or negligence claims because you were following orders. You are responsible for assessing, planning, implementing, and evaluating appropriate nursing care. What you document can and does reflect the care provided and the outcomes of that care. Documentation that is factual, complete, timely, and detailed is required. In this course, you will learn about concepts and rules regarding documentation in the medical record. Legal aspects to be aware of while practicing will also be discussed. The goal of this course is to educate nursing professionals in post-acute care settings about the legal implications of documentation.

Learning Objectives

Discuss malpractice, negligence, and compensatory and punitive damages as they relate to healthcare. Explain four intentional torts that a healthcare professional may be held liable for. Describe four documentation techniques to use to avoid legal issues.

Self-Care Strategies for Frontline Professionals
ANCC Accreditation Duration: 1.25 Origination: Mar 2025 Expiration: Mar 2025
Launch Course

Healthcare and behavioral health professionals providing services on the front lines of a sustained health crisis are exposed to traumatic events on a regular basis. Staff deemed essential have little escape from the grueling demands of their daily work. Professional self-care routines are often insufficient or seemingly impossible during times of heavy demand. Without healthy work-life balance, effective self-care practices, and social connection, maladaptive coping mechanisms may surface or return. Many professionals experience feelings of helplessness when, despite their best efforts, they are unable to provide clinical solutions for their clients or patients. Based on what is known about trauma, it is imperative for professionals to effectively address self-care needs in a timely manner, for themselves and for those they serve.

Learning Objectives

Define the psychological and biological effects associated with trauma and stress reactions.

Identify signs and symptoms of moral injury, vicarious trauma, secondary traumatic stress or compassion fatigue, and burnout.

Recall methods to enhance psychological resilience via self-care practices that can be applied to work and/or home.