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Infection Control: Basic Concepts
Duration: 0.25 Origination: Apr 2025 Expiration: Apr 2025
Launch Course

Healthcare-associated infections are a serious issue. On any given day, approximately 1 in 31 hospitalized patients has a healthcare-associated infection, and over 75,000 of these infections result in death (CDC, 2018). Astounding, isn’t it? And these numbers don’t account for infections acquired in other healthcare settings. Preventing the transmission of infections from one person to another is critical.

The goal of this course is to provide staff in all healthcare settings with the basics of infection control.

Learning Objectives

Sequence the six components in the chain of infection.

Differentiate between each of the four methods of transmission.

Apply standard and transmission-based precautions.

Employee Wellness: Managing Emotions
Duration: 0.25 Origination: Apr 2025 Expiration: Apr 2025
Launch Course

Emotional intelligence (EQ) is the ability to understand, express, and regulate your own emotions. It also refers to your awareness of what the people around you are feeling. One of the hallmark skills of EQ is the ability keep your emotional brain and your thinking brain working together, even in intense or stressful situations. Why is this important? What can it do for you?

The goal of this course is to teach all staff strategies to manage emotions.

Communicating Effectively
Duration: 0.25 Origination: Apr 2025 Expiration: Apr 2025
Launch Course

Good communication can be challenging because of the many distractors in today’s workplace, such as technology, stress, and multitasking. If communication is weak, it can lead to poor work relationships and decreased satisfaction for everyone. It is essential for you to learn how to communicate effectively with everyone you come into contact with. This course discusses how to communicate clearly, concisely, and professionally.

Learning Objectives

Identify the key elements of communication.

Working with Difficult Individuals
Duration: 0.25 Origination: Apr 2025 Expiration: Apr 2025
Launch Course

There are many reasons that it can be difficult working with certain people. There may be communication breakdowns, personality clashes, or conflicting work habits. You may not like everyone you work with, but you do have to respect everyone. By learning ways to reduce conflicts, you’ll likely become more respected, too. In this course, you’ll learn strategies to calmly address misunderstandings before they become actual conflicts. Professional relationships can improve when you know how to deal with differences, communicate clearly, and listen respectfully.

Learning Objectives

Apply appropriate interventions to help manage high-risk or crucial situations that can lead to difficulties in communication and workflow with coworkers.

About Privacy and Confidentiality for Non-HIPAA Covered Entities
Non-accredited Education Duration: 0.25 Origination: Apr 2025 Expiration: Apr 2025
Launch Course

You work for a company that provides services to many people. You may need to discuss personal information about the people you serve, but this must be done thoughtfully. Everyone’s personal information must be kept safe.

Learning Objectives

Explain how to protect confidential information.

Recall what to do when confidential information is shared without consent.

HIPAA: Privacy Rule
Duration: 0.25 Origination: Apr 2025 Expiration: Apr 2025
Launch Course

All healthcare organizations must follow a specific HIPAA rule, known as the Privacy Rule. This rule limits the use and disclosure of protected health information, known as PHI. The Privacy Rule also grants people the right to view and correct their medical records, receive copies, or request that copies are sent. The goal of this course is to provide all staff with knowledge of the HIPAA Privacy Rule.

Learning Objectives

Recognize common violations of the HIPAA Privacy Rule.

Identify ways to prevent violations of the HIPAA Privacy Rule.

Minimizing Trips, Slips, and Falls
Duration: 0.25 Origination: Apr 2025 Expiration: Apr 2025
Launch Course

This course is about workplace slip, trip, and fall hazards. It alerts you to the serious consequences that can result even from a simple fall or a near fall and provides information about measures that can help you prevent these incidents and reduce potential injuries.

Learning Objectives

Identify common hazards that might lead to trips, slips, and falls.

Explain how to prevent injuries from trips, slips, and falls.

Employee Wellness: Emotional Awareness
Duration: 0.25 Origination: Apr 2025 Expiration: Apr 2025
Launch Course

You have probably heard about an “IQ” score that measures intelligence, but have you ever heard of “emotional intelligence” or EQ? Emotional intelligence is your ability to understand, express, and manage your emotions, as well as your insight into what the people around you are feeling. EQ can add to your quality of life and contribute to career success. In this course, you’ll learn about developing emotional awareness, which is the foundation of emotional intelligence.

Learning Objectives

Describe emotional intelligence.

Explain how to recognize your feelings and the feelings of others.

Lockout/Tagout Procedures
Duration: 0.25 Origination: Apr 2025 Expiration: Apr 2025
Launch Course

Every year, workers are injured or killed when the equipment they are working with unexpectedly turns on or the residual energy stored in the equipment is released. Lockout/Tagout, or LOTO, is a set of procedures used to control hazardous energy during the service or maintenance of machine and equipment. The aim of LOTO procedures is to protect workers from the release of hazardous energy.  

The goal of this course is to provide all staff with an overview of lockout/tagout procedures.

Learning Objectives

Explain key principles of lockout/tagout and why they were implemented.

Employee Wellness: Caregiving Side Effects
Duration: 0.25 Origination: Apr 2025 Expiration: Apr 2025
Launch Course

Caregiving demands a tremendous amount of compassion and empathy. While this can be incredibly rewarding, it can cause some adverse side effects. The goal of this course is to provide all staff with an overview of caregiving side effects.

Learning Objectives

Recognize the signs and symptoms of caregiver stress.

Apply practical methods to address the symptoms of caregiver stress.