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The Use of Root Cause Analysis
Duration: 0.25 Origination: Apr 2025 Expiration: Apr 2025
Launch Course

Within any healthcare organization, there are systems, policies, and procedures that can be improved or events that could have been prevented. A root cause analysis is a tool that helps healthcare organizations improve their systems by using a team process of discovery. When you understand how to use a root cause analysis, you can apply it to create better solutions, prevent adverse events, and create more effective and efficient systems. This course discusses what a root cause analysis is and how to use it.

Learning Objectives

Describe how a root cause analysis can be used proactively and reactively.

Clinical Management of Category III Fetal Heart Rate Tracings
AMA PRA Category 1 Credit™ Duration: 0.25 Origination: Apr 2025 Expiration: Apr 2025
Launch Course

The National Institute of Child Health and Human Development (NICHD) workgroup standard for fetal heart rate monitoring assessment and categorization, first proposed in 1997 and subsequently updated in 2008 was meant to promote commonality of FHR tracing nomenclature and interpretation. Based on these recommendations, a three-tiered categorization pattern based on the visual assessment of the fetal heart rate pattern was adopted. This module aims to review and apply essential FHR content in several clinical scenarios to highlight an important Clinical Pearl: The Category III tracing is a rare intrapartum FHR pattern that is highly associated with fetal acidemia and adverse neonatal outcomes.

Learning Objectives

Consistently apply 1997 and 2008 NICHD definitions and terminology when describing intrapartum fetal heart rate patterns.

Identify intrapartum fetal heart rate tracings using the 2008 NICHD 3-tiered system.

Recognize the fetal heart rate characteristics that define a Category III pattern.

Review the diagnostic imprecision and clinical significance of minimal fetal heart rate variability.

Employee Wellness: Managing Stress
Duration: 0.25 Origination: Apr 2025 Expiration: Apr 2025
Launch Course

Stress is part of everyone’s life. That’s not necessarily a bad thing. A certain level of stress is healthy because it motivates you to be productive. However, too much stress can do the opposite, leaving you feeling drained and irritable. You can’t escape stress, but you can learn to respond to it differently.

The goal of this course is to teach employees how to identify triggers and develop a personal stress management plan.

Learning Objectives

Identify at least three common causes of stress in the workplace.

Describe at least two techniques to manage and decrease your own stress.

Shoulder Dystocia: Secondary Maneuvers
AMA PRA Category 1 Credit™ Duration: 0.50 Origination: Apr 2025 Expiration: Apr 2025
Launch Course

The following content is intended for all members of the obstetric team and is based on the educational theory that team performance is enhanced when all members of the team have the same understanding of the task and procedure to be performed. 

Learning Objectives

Improve obstetrical team performance in deliveries complicated by SD. 

Illustrate proper technique for performance of Rubin maneuver. 

Illustrate proper technique for performance of Woods maneuver. 

Illustrate proper technique for performance of posterior arm delivery.

Communication Essentials: Effective Listening
Duration: 0.50 Origination: Apr 2025 Expiration: Apr 2025
Launch Course

Listening skills are an often-undeveloped component of effective communication. Leaders and managers with strong listening skills build more productive and engaged teams with increased effectiveness. In this course, you will learn how managers and leaders can listen actively to build stronger teams and increase their impact. You will also learn the importance of establishing common ground and practicing empathy as you apply the techniques for becoming a better listener.


The goal of this course is to provide managers and leaders with the awareness and skills to be effective communicators.

Learning Objectives

Discuss best practice techniques for improving your active listening skills. 

Describe at least two benefits of active listening.

Natural Disasters and Workplace Emergencies: Earthquakes and Tsunamis
Duration: 0.50 Origination: Apr 2025 Expiration: Apr 2025
Launch Course

Earthquakes and tsunamis unleash powerful forces of nature. They cause catastrophic infrastructure and property damage and can result in tremendous loss of life. This course presents some basic facts about earthquakes and tsunamis, including considerations for preparedness and protective actions.

The goal of this course is to provide all staff with a basic overview of earthquakes and tsunamis.

Learning Objectives

Explain where and how earthquakes and tsunamis occur.

Identify potential hazards before an earthquake.

Employ protective actions to enhance safety during and after an earthquake or tsunami.

Maintaining Professional Boundaries
Duration: 0.50 Origination: Apr 2025 Expiration: Apr 2025
Launch Course

As a healthcare professional, you may find yourself in situations where issues with professional boundaries develop. Some boundary violations can be quite serious for you, your team members, your organization, and the people you provide care for. For this reason, it is important for you to be aware of these risks.

You should understand the difference between a boundary crossing and a boundary violation. You must also be able to recognize situations that may lead to a boundary crossing or violation and know how to prevent problems.

The goal of this course is to share with general staff in any setting the basics of how to maintain professional boundaries.

Learning Objectives

Describe the difference between a boundary crossing and a boundary violation.

Recognize common situations that may lead to a boundary crossing or violation.

Identify ways to prevent boundary crossings and violations.

Medical Risk Factors and Lifestyle Risks for Stroke
ANCC Accreditation Duration: 0.50 Origination: Apr 2025 Expiration: Apr 2025
Launch Course

This course is designed to deepen understanding of stroke risk factors and stroke prevention strategies. Learners will explore key medical and lifestyle risk factors that increase the likelihood of stroke. The course emphasizes the importance of prevention and guides healthcare professionals in implementing practical strategies tailored to diverse patient needs. 

Learning Objectives

Identify key medical and lifestyle risk factors for stroke. 

Recognize strategies for prevention to reduce the likelihood of stroke.

Practice Scenarios for Social Determinants of Health
AMA PRA Category 1 Credit™ Duration: 0.50 Origination: Apr 2025 Expiration: Apr 2025
Launch Course

The Healthy People 2030 campaign categorizes social determinants of health (SDOH) into five domains and each one has an impact on health outcomes and informs best practices in the delivery of healthcare (U.S. Department of Health and Human Services, n.d.). This course provides practice scenarios for use of a rapid assessment tool for screening patients for social determinants that impact their health.

Learning Objectives

Describe social determinants of health, including the five domains within each of them.

Discuss the use of rapid assessment tools for understanding patients’ barriers and risks to optimal health associated with social/environmental conditions where people live, work, and play.

Economic Stability: Social Determinants of Health
AMA PRA Category 1 Credit™ Duration: 0.50 Origination: Apr 2025 Expiration: Apr 2025
Launch Course

Economic stability is defined as a domain of social determinants of health in the Healthy People 2030 campaign. It relates to an individual’s ability to access resources such as food, adequate housing, and healthcare. Each component of economic stability, including poverty, employment, food security, and housing stability, is linked to individual health outcomes.

Learning Objectives

Describe the four components of economic stability. 

Explain how economic stability affects health and health outcomes. 

Identify strategies for helping patients overcome barriers to economic stability and how they positively impact health outcomes.