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(Washington) Abuse Prevention, Investigation, and Reporting
This course discusses how to recognize, prevent, and report abuse, neglect, and exploitation of vulnerable adults in the state of Washington.
The goal of this course is to educate direct care workers in post-acute care settings on how to identify, prevent, and report suspected or witnessed abuse, neglect, or exploitation in the state of Washington.
Identify the different types of abuse, neglect, and exploitation.
Recall the legal responsibilities of a mandated reporter to report suspected or witnessed abuse, neglect, or exploitation.
Recognize the physical and emotional signs or indicators of abuse, neglect, and exploitation.
Describe ways to support victims of abuse, neglect, and exploitation.
Identify at least two ways to prevent abuse, neglect, and exploitation.
A Look at Malignant Hyperthermia
Malignant hyperthermia (MH) is a life-threatening syndrome associated with an anesthetic trigger. Awareness of MH by all perioperative team members, from those working in the preoperative holding area to those in the Post Anesthesia Care Unit (PACU), is important in preventing negative patient outcomes.
Define risk factors for MH and preventive measures for improving patient outcomes.
Identify the signs and symptoms of MH along with diagnostic and genetic considerations.
Describe the best practices for managing and treating MH.
A Review of EMTALA
Identify key terms as defined under EMTALA.
Identify provider obligations under EMTALA and penalties for violating EMTALA statutes.
Recognize how EMTALA guidelines apply to different emergency situations, including patient screening, stabilization, and appropriate transfer.
Define key terms and requirements associated with EMTALA.
Describe how EMTALA applies to certain situations.
A Review of medical Error Prevention
Do no harm: A fundamental principle of medical care, yet thousands of patients suffer harm from medical errors every day. Some reports estimate annual deaths from medical errors in the U.S. to be as high as 250,000, but a more recent study revealed that number may be highly inflated (Rodwin et al., 2020). The actual number of preventable deaths estimated by a meta-analysis was 22,165, with most occurring in people expected to have less than 3 months to live. For those who were expected to live longer than 3 months, 7,150 deaths occurred. The difference may be due to over-estimation or from initiatives to reduce errors since initial values were released. Regardless, healthcare professionals are obliged to do no harm, so continued efforts are needed to reduce medical errors.
This course is intended to educate nurses, physicians, and physician assistants on the causes and strategies for preventing medical errors.
Identify definitions related to patient safety, medical errors, and adverse events.
Discuss risk factors, prevention strategies, and populations most vulnerable to medical errors.
Describe the root cause analysis process for medical errors.
List factors that contribute to the five most misdiagnosed medical conditions.
A Review of Traumatic Brain Injury (TBI)
A traumatic brain injury (TBI) is a complex condition that may have short- or long-term effects on a patient. TBIs have a wide array of associated symptoms and disabilities. These may have a significant impact on the lives of patients and their families. Healthcare professionals should be ready to rapidly assess patients with TBIs so that they can be treated promptly.
This course provides strategies to enhance the knowledge and skills of physicians, registered nurses, and physician assistants in recognizing, assessing, and managing traumatic brain injuries, contributing to improved patient outcomes and interdisciplinary collaboration.
Indicate how to assess and diagnose traumatic brain injuries, using both clinical examination and diagnostic tools, recognizing the signs and symptoms that distinguish mild, moderate, and severe TBI.
Apply management strategies for TBI, including immediate interventions, pharmacological treatments, and monitoring techniques, to optimize patient care from acute to rehabilitative stages.
Discuss the importance of using a multidisciplinary approach in the management of TBI to support recovery, minimize complications, and facilitate patient and family education.
About Privacy and Confidentiality for Non-HIPAA Covered Entities
You work for a company that provides services to many people. You may need to discuss personal information about the people you serve, but this must be done thoughtfully. Everyone’s personal information must be kept safe.
Explain how to protect confidential information.
Recall what to do when confidential information is shared without consent.
About Workplace Violence
As a healthcare worker, you are in regular contact with residents, visitors, and coworkers. When harassment or bullying occurs in the workplace, the impact on staff and visitors creates a troubled workplace. Facility operations are also disrupted with long-reaching effects. Workplace violence refers clearly to threats or actual use of physical force against a person in the workplace. In recent years, more healthcare workers have assumed a greater risk of exposure to workplace violence. In this course, you will learn how to spot, prevent, and respond to workplace violence.
Define workplace violence.
Identify steps to survive a hostile encounter.
Determine when and how to report workplace violence.
Abuse: Preventing, Recognizing, and Reporting
All caregivers are responsible for ensuring the safety of those in their care. This includes protecting them from abuse. Unfortunately, incidents of abuse and neglect often go unrecognized and unreported. This is why it is critical for all caregivers to be able to recognize potential abuse, know how to respond, and take steps to prevent abuse. This course aims to educate direct care professionals on how to recognize and prevent abuse.
Identify the types of abuse. Discuss at least three strategies to prevent abuse.
Achieving Excellence with High-Performing Teams
eams with talented people and a skilled leader are often unable to maintain optimum results over a long period of time. Team leaders must continually assess, evaluate, and monitor the team’s motivation level toward achieving its goals. They must also facilitate emotional buy-in and commitment. This course provides healthcare staff with an overview of how to motivate and enhance a team.
Explain the difference between a team and a group.
Apply motivational approaches to facilitate an effective team environment and engaged workforce.
Recognize the importance of assessing and evaluating the current state of your team.
Acute Stroke and the Latest Information
In patients with symptoms of acute stroke, early recognition and interventions have been identified as critical factors in stroke outcomes. Evidence-based care can identify, manage, and prevent stroke-related complications. Nurses and physicians must understand stroke management to prevent disability and death. This course aims to present the most up-to-date practices for managing patients with acute stroke.
Discuss current diagnostic practices in patients with acute stroke.
Recall best practice protocols for early identification of acute stroke.
Addressing Trauma and Stressor Related Disorders
About 70% of adults in the U.S. have experienced at least one traumatic event (Sidran Institute, 2018). Most overcome their trauma responses without formal intervention. Others, however, experience persistent symptoms that need formal intervention. The goal of this course is to provide addiction, behavioral health counseling, marriage and family therapists, nursing, psychology, and social work professionals in health and human services settings with information on how to assess and treat trauma- and stressor-related disorders.
Recognize common symptoms that individuals may have in response to experiencing trauma.
Identify at least three tools that can help screen and assess for trauma-related disorders.
Determine which interventions would be most relevant for someone with a trauma-related disorder.
Advancing Quality Improvement Methods
This course focuses on 2 continuous quality improvement strategies that can be used to change complex systems—the plan-do-study-act (PDSA) method and Six Sigma’s define, measure, analyze, improve, and control (DMAIC) method. These simple, but effective, methods of making minor changes in systems can transform ambiguous and error-prone processes into tested, clear processes designed to reduce errors.
Understand the systems approach to medical errors, including how it relates to quality improvement measures and the appropriate application of SMART (specific, measurable, achievable, relevant, time-based) goals.
Describe the quality improvement strategies most commonly employed in healthcare organizations, including the PDSA and DMAIC methods, as well as common roadblocks to system changes in healthcare organizations.
Adverse Events and Medical Errors: Response and Analysis
This course will address the importance of reporting errors for prevention of future adverse events and improved patient safety, as well as the role of root cause analysis (RCA) as an investigation tool for identifying the underlying systems failures that may have led to the error. It will also examine the benefits and barriers to reporting and the role of healthcare culture in reporting. Finally, it will explain the basic process of reporting that is common in most healthcare organizations.
Describe the systems approach to medical errors and how it increases the likelihood that errors are reported.
Understand the benefits of reporting errors, especially the importance of reporting errors for patient safety improvements.
Identify the barriers to reporting errors and the role that healthcare culture plays.
Explain the basic process of reporting errors in a healthcare organization.
Explain the purpose of RCA, and describe the guidelines for the use of this investigation tool.