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Employee Wellness: Caregiving Side Effects
Duration: 0.25 Origination: Mar 2025 Expiration: Mar 2025
Launch Course

Caregiving demands a tremendous amount of compassion and empathy. While this can be incredibly rewarding, it can cause some adverse side effects. The goal of this course is to provide all staff with an overview of caregiving side effects.

Learning Objectives

Recognize the signs and symptoms of caregiver stress.

Apply practical methods to address the symptoms of caregiver stress.

Improving Practice in the Delivery of Telehealth
Duration: 1.00 Origination: Mar 2025 Expiration: Mar 2025
Launch Course

Throughout this course, you will gain knowledge about common challenges encountered during telehealth appointments and learn ways to overcome those challenges. You also will learn about effective techniques to communicate, interact, build rapport, and engage with your clients via telehealth. The course will also explore how to improve clinical effectiveness and client outcomes through the use of telehealth within integrated care. Information and vignettes will be blended to offer practical strategies that you can apply in your own setting to use telehealth for adults with behavioral health issues.

Learning Objectives

Identify common challenges encountered during telehealth appointments and ways to overcome them.

Select effective communication and presentation techniques for providers to build rapport and engage with clients via telehealth.

List at least three ways using telehealth within an integrated care model can improve the efficiencies and client outcomes in behavioral healthcare.

The Use of Telehealth in Clinical Practice
ANCC Accreditation Duration: 1.00 Origination: Mar 2025 Expiration: Mar 2025
Launch Course

Telehealth offers numerous benefits and poses several challenges when used to treat behavioral health conditions. Many challenges can be addressed through specific problem-solving and communication strategies.


This course provides an overview of telehealth as well as a discussion of both benefits and challenges. You will learn the regulatory issues you should consider when preparing and implementing a telehealth practice. Lastly, this course highlights important strategies to develop rapport and promote engagement when treating clients via telehealth.

Learning Objectives

Describe telehealth, including the benefits and challenges for service delivery using different formats.

Identify three ways to address challenges and optimize service delivery via telehealth.

Explain at least three standards providers must follow to deliver telehealth services in compliance with federal and state regulations.

The Grief Process for Health Professionals
ANCC Accreditation Duration: 1.25 Origination: Mar 2025 Expiration: Mar 2025
Launch Course

Grief is a normal and natural response to loss. It is not a problem to be solved, but rather a way of coping. This course discusses the basics of the grief process, the different types of grief, and ways of expressing grief. It also discusses tools to help you stay present and resilient as a healthcare professional supporting individuals and families.

Learning Objectives

Apply at least two grief models to individual circumstances.

Define three types of grief and their contexts.

Recognize two gifts of grief that apply to the general population.