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Perioperative Series: Communication in the OR
In the operating room, patient safety depends on high quality communication and shared knowledge among the surgical team. Several factors in this setting can contribute to communication failures like time constraints, shift changes, environmental barriers, the complex nature of surgical procedures, and clashing communication styles. All members of the surgical team must understand the risks to patient safety associated with communication failures, what information must be communicated and when, and how to use an assertive communication style.
The goal of this course is to equip nurses and CSTs with best practices for effectively communicating in the operating room.
Describe best practices for facilitating communication in the OR.
Identify four communication styles and which style is most effective for ensuring patient safety.
List common barriers to effective communication in the OR.
Reducing Medical Errors in the Operating Room
Ensuring patient safety in the operating room (OR) requires effective communication, structured protocols, and teamwork. This course examines perioperative communication failures, preoperative verification, site marking, timeouts, and just culture in promoting accountability. Learners will explore evidence-based safety practices and apply structured handoff techniques to improve patient care transitions.
This course provides perioperative nurses and STs with tools to improve communication and safety protocols, fostering a just culture to reduce OR errors.
Explain how effective communication reduces medical errors and contributes to the safe transfer of patient care information.
Discuss evidence-based recommendations from key organizations that support improvements in perioperative safety.
Describe the principles of a just culture and the ten-step process for creating a culture of safety in the OR.