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Boundary Risks for Behavioral Health Paraprofessionals
Boundaries are important in guiding acceptable and unacceptable interactions. People working in service or care professions are often in situations where the lines between a professional and social relationship become blurred. Setting and keeping professional boundaries are key to protecting your clients, yourself, and the service or care process. The goal of this course is to provide paraprofessionals in health and human services settings with information about professional boundaries, boundary crossings and violations, and situations when crossing a boundary may be acceptable.
Define professional boundaries.
Differentiate between a social relationship and professional relationship.
Explain three differences between a boundary crossing and a boundary violation.
Identify three considerations when deciding whether it is appropriate to intentionally cross a professional boundary.
Motivational Interviewing: An Introduction
In this course, you will learn about Motivational Interviewing, an intervention to help people discover their own desire and ability to make difficult changes. Motivational Interviewing (MI) is a way of communicating that draws out people’s own thoughts and beliefs in order to help them address their ambivalence about making a change.
The course uses a blend of instructive information and interactive exercises to help you understand and apply its core concepts. The goal of this course is to provide addictions, behavioral health counseling, marriage and family therapy, nursing, psychology, and social work professionals in health and human service settings with the skills to define and demonstrate the core concepts of Motivational Interviewing.
Describe the overall purpose of Motivational Interviewing and how it impacts the change process.
Recall the key elements of the MI spirit and how these can support clients in the change process.
Define ambivalence, change talk, and sustain talk, and how these concepts relate to MI.
Discussing Grief, Loss, Death, and Dying
End-of-life issues are difficult to face. The decisions to be made are challenging for everyone involved including the dying person, their loved ones, and the healthcare team. Individuals will have their own unique needs and concerns and will cope in their own way. But this can also be an opportunity for personal growth. These events will often provide people with the opportunity to self-reflect and gain insight into what is most valuable to them.
Identify the goals of end-of-life care.
Discuss the ethical issues surrounding end-of-life decisions.
Explain best practices for supporting individuals' end-of-life decisions.
Motivational Interviewing and Lifestyle Changes
Healthcare professionals witness the impact on patients’ quality of life and also see how hard it is for people to make changes in their health. Motivational interviewing is a patient-centered way to have a conversation that supports those struggling to make behavioral changes. The provider helps the patient explore personal motivators and identify their own goals. The approach is based on what matters to the patient. When each member of an interprofessional team practices from this point of view, the results can be positive for the patient and for the practitioners.
Identify how the spirit and the four processes of Motivational Interviewing help patients consider their own reasons for change. Recall at least three specific Motivational Interviewing skills you can use to help patients resolve ambivalence in favor of making change.
Boundaries in the Treatment Relationship
This course explains the concept of a professional therapeutic boundary and how it differs from a personal relationship. You will learn about the ethical role of the clinical practitioner in establishing appropriate roles and boundaries, the difference between boundary crossings and boundary violations, how to appropriately use social media and other technology, and how to recognize situations with high potential for harmful boundary violations. As you master these skills, you will become more effective in maintaining an appropriate relationship between you and your clients.
Recall the meaning of a therapeutic boundary and the difference between boundary crossings and boundary violations.
Indicate how to avoid the red flags of boundary violations.
Discuss current standards for use of social media and other technology pertaining to maintaining therapeutic boundaries.
Best Practices for Interviewing Patients
The patient interview is the most important part of your exam. Gaining the patient’s perspective and learning more about issues important to them can guide you in developing patient-specific care plans. This course will discuss how to conduct patient-centered interviews. You will learn interviewing methods to effectively elicit the important details about a patient's reason for presenting to the clinic. Information will also be presented on how to approach challenging situations that arise during patient encounters.
Recall at least four ways you can facilitate rapport, engage patients in effective interviews, and facilitate discussions that guide quality treatment for your patients.
Indicate at least three strategies you can use to overcome common challenges that arise when interviewing patients.