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Achieving Excellence with High-Performing Teams
eams with talented people and a skilled leader are often unable to maintain optimum results over a long period of time. Team leaders must continually assess, evaluate, and monitor the team’s motivation level toward achieving its goals. They must also facilitate emotional buy-in and commitment. This course provides healthcare staff with an overview of how to motivate and enhance a team.
Explain the difference between a team and a group.
Apply motivational approaches to facilitate an effective team environment and engaged workforce.
Recognize the importance of assessing and evaluating the current state of your team.
Advancing Quality Improvement Methods
This course focuses on 2 continuous quality improvement strategies that can be used to change complex systems—the plan-do-study-act (PDSA) method and Six Sigma’s define, measure, analyze, improve, and control (DMAIC) method. These simple, but effective, methods of making minor changes in systems can transform ambiguous and error-prone processes into tested, clear processes designed to reduce errors.
Understand the systems approach to medical errors, including how it relates to quality improvement measures and the appropriate application of SMART (specific, measurable, achievable, relevant, time-based) goals.
Describe the quality improvement strategies most commonly employed in healthcare organizations, including the PDSA and DMAIC methods, as well as common roadblocks to system changes in healthcare organizations.
Antibiotic Stewardship Programs: Core Elements
Antibiotic stewardship is a movement to improve antibiotic use through evidence-based practice. Team members become the stewards of antibiotics. This helps these medications continue to effectively fight infections. Antibiotic stewardship follows core elements to improve the use of antibiotics and their outcomes. This course discusses the core elements and benefits of an antibiotic stewardship program.
Describe the elements of an antibiotic stewardship program.
Identify at least three benefits of antibiotic stewardship.