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The Use of Telehealth in Clinical Practice
ANCC Accreditation Duration: 1.00 Origination: Apr 2023 Expiration: Dec 2026
Launch Course

Telehealth offers numerous benefits and poses several challenges when used to treat behavioral health conditions. Many challenges can be addressed through specific problem-solving and communication strategies.


This course provides an overview of telehealth as well as a discussion of both benefits and challenges. You will learn the regulatory issues you should consider when preparing and implementing a telehealth practice. Lastly, this course highlights important strategies to develop rapport and promote engagement when treating clients via telehealth.

Learning Objectives

Describe telehealth, including the benefits and challenges for service delivery using different formats.

Identify three ways to address challenges and optimize service delivery via telehealth.

Explain at least three standards providers must follow to deliver telehealth services in compliance with federal and state regulations.