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About Privacy and Confidentiality for Non-HIPAA Covered Entities
Non-accredited Education Duration: 0.25 Origination: Apr 2025 Expiration: Apr 2025
Launch Course

You work for a company that provides services to many people. You may need to discuss personal information about the people you serve, but this must be done thoughtfully. Everyone’s personal information must be kept safe.

Learning Objectives

Explain how to protect confidential information.

Recall what to do when confidential information is shared without consent.

HIPAA: Privacy Rule
Duration: 0.25 Origination: Apr 2025 Expiration: Apr 2025
Launch Course

All healthcare organizations must follow a specific HIPAA rule, known as the Privacy Rule. This rule limits the use and disclosure of protected health information, known as PHI. The Privacy Rule also grants people the right to view and correct their medical records, receive copies, or request that copies are sent. The goal of this course is to provide all staff with knowledge of the HIPAA Privacy Rule.

Learning Objectives

Recognize common violations of the HIPAA Privacy Rule.

Identify ways to prevent violations of the HIPAA Privacy Rule.

Practice Scenarios for Social Determinants of Health
AMA PRA Category 1 Credit™ Duration: 0.50 Origination: Apr 2025 Expiration: Apr 2025
Launch Course

The Healthy People 2030 campaign categorizes social determinants of health (SDOH) into five domains and each one has an impact on health outcomes and informs best practices in the delivery of healthcare (U.S. Department of Health and Human Services, n.d.). This course provides practice scenarios for use of a rapid assessment tool for screening patients for social determinants that impact their health.

Learning Objectives

Describe social determinants of health, including the five domains within each of them.

Discuss the use of rapid assessment tools for understanding patients’ barriers and risks to optimal health associated with social/environmental conditions where people live, work, and play.

Economic Stability: Social Determinants of Health
AMA PRA Category 1 Credit™ Duration: 0.50 Origination: Apr 2025 Expiration: Apr 2025
Launch Course

Economic stability is defined as a domain of social determinants of health in the Healthy People 2030 campaign. It relates to an individual’s ability to access resources such as food, adequate housing, and healthcare. Each component of economic stability, including poverty, employment, food security, and housing stability, is linked to individual health outcomes.

Learning Objectives

Describe the four components of economic stability. 

Explain how economic stability affects health and health outcomes. 

Identify strategies for helping patients overcome barriers to economic stability and how they positively impact health outcomes.

Essentials of HIPAA
Duration: 0.50 Origination: Apr 2025 Expiration: Apr 2025
Launch Course

This course, which was designed to comply with HIPAA law, will help you protect the privacy of the people you provide care for. Allowing unauthorized individuals to see a person’s personal health information can have severe consequences for you and your organization, even if it happens by accident.

The goal of this course is to provide post-acute care staff with basic information about the principles of confidentiality, privacy, and security.

Learning Objectives

Explain why HIPAA exists.

Identify at least three things in the medical record that can be used to identify an individual.

Describe at least three best practices to prevent HIPAA violations.

Social Determinants of Health: Education Access and Quality
ANCC Accreditation Duration: 0.50 Origination: Apr 2025 Expiration: Apr 2025
Launch Course

Education access and quality is a pillar of the social determinants of health for Healthy People 2030 (U.S. Department of Health and Human Services, n.d.). This course outlines the effects of education on an individual’s health. The four components of education access and quality include early childhood education and development, high school graduation, enrollment in higher education, and language and literacy.

Learning Objectives

Identify the components of education access and quality and their effects on health.

Recall patient care and education related to education access and quality.

Bias in Healthcare
Duration: 0.50 Origination: Apr 2025 Expiration: Apr 2025
Launch Course

All healthcare professionals must be aware of bias and the challenges that bias can create in healthcare. This includes knowing some of the challenges people face with the healthcare system. In this course, you will learn best practices to help recognize and manage bias.

Learning Objectives

Define bias.

Identify how biases can affect healthcare.

Describe steps that can help decrease barriers created by bias.

Cultural Competence and Healthcare
Duration: 0.50 Origination: Apr 2025 Expiration: Apr 2025
Launch Course

Cultural competence in healthcare refers to the delivery of quality care. It refers to meeting the needs of people with disabilities, members of the LGBTQ+ community, and those from diverse socioeconomic and cultural backgrounds. Cultural competence must be a two-way system to benefit people with differing beliefs, attitudes, values, and behaviors. This course discusses cultural competence and how organizations can use cultural competency to create an atmosphere of inclusion.

Learning Objectives

Define cultural competency.

Describe the role of cultural competency in healthcare.

Social Determinants of Health: Healthcare Access and Quality
AMA PRA Category 1 Credit™ Duration: 0.50 Origination: Apr 2025 Expiration: Apr 2025
Launch Course

Nearly 10% of U.S. population does not have health insurance (U.S. Department of Health and Human Services Office of Disease Prevention and Health Promotion [ODPHP], n.d.a). Healthy People 2030 is a national population and public health initiative endorsed by top U.S. government health agencies, setting health goals for the U.S. healthcare system to improve the overall wellbeing of patients in their communities. This course provides an in-depth and interactive analysis of one of the five Healthy People 2030’s domains of social determinants of health (SDOH), healthcare access and quality, and its impact on patient outcomes. 

Learning Objectives

Review what SDOH are and how they impact both healthcare access and quality of care.

Identify barriers to healthcare access and care quality, how these barriers negatively impact patient outcomes, and some strategic interventions to improve these patient outcomes.

HIPAA: Basics
Duration: 0.50 Origination: Apr 2025 Expiration: Apr 2025
Launch Course

The Health Insurance Portability and Accountability Act, commonly called HIPAA, protects the confidentiality and security of healthcare information. HIPAA creates and protects individual privacy rights for protected health information and governs the use and disclosure of that information.

The goal of this course is to provide all staff with an overview of the principles of HIPAA.

The content of this course is sourced from 45 CFR Parts 160,162, and 164 (2020) or HIPAA-related resources from the Health and Human Services (HHS) unless otherwise noted.

Learning Objectives

Define the purpose of HIPAA.

Recognize when a HIPAA violation has occurred.

Identify three steps you can take to avoid a HIPAA violation.

HIPAA: Do's and Don'ts of Social Media and Electronic Communication
Duration: 0.50 Origination: Apr 2025 Expiration: Apr 2025
Launch Course

Social media and other forms of electronic communication allow people to instantly share pictures and messages with anyone, anywhere. But as the opportunities to share information online have increased, so have the challenges for keeping information private.

The Health Insurance Portability and Accountability Act, known as HIPAA, was designed to protect individuals’ rights and their personal healthcare information. HIPAA applies to both the storage and transfer of electronic protected health information, so these electronic communications must be handled carefully.

Learning Objectives

Describe at least three ways to avoid HIPAA violations when using electronic communication.

HIPAA: Security Rule
Duration: 0.50 Origination: Apr 2025 Expiration: Apr 2025
Launch Course

The use of technology has bloomed in the healthcare industry. While technology’s use has improved the delivery and continuity of care, it increases the chance that an unauthorized person will be able to access individuals’ protected health information, or PHI. Therefore, to protect electronic PHI, your organization is required to follow a specific HIPAA rule, known as the Security Rule.

The goal of this course is to describe the Security Rule and ways you can prevent breaches.

Learning Objectives

Describe the HIPAA Security Rule.

Identify at least three ways to prevent breaches of the HIPAA Security Rule.

Culture and Mental Health
ANCC Accreditation Duration: 0.50 Origination: Apr 2025 Expiration: Apr 2025
Launch Course

Culture affects how individuals talk about and recognize their mental health symptoms. It also affects how providers conceptualize and work with individuals with diverse backgrounds. It is important to recognize how culture influences the ways individuals and providers approach mental health. Healthcare providers should be encouraged to use interventions and strategies that assist in delivering culturally competent care.

This course will examine the reasons for healthcare disparities among culturally diverse individuals, how both the cultural backgrounds of patients and their providers can impact patients’ mental health outcomes, and what kinds of actions providers can take to provide more effective care to patients of diverse cultures.

Learning Objectives

Distinguish between some of the different assumptions and values that mental health providers and individuals hold, which influence their approaches to mental health. Explain why patients of diverse cultures with mental health needs are encountering disparities. Select assessment and intervention strategies that promote culturally competent care.

 

Applying HIPAA Regulations in Behavioral Health
ANCC Accreditation Duration: 1.00 Origination: Apr 2025 Expiration: Apr 2025
Launch Course

HIPAA rules underlie every service related to behavioral health, and they change to meet evolving trends. There are potentially catastrophic organizational and individual consequences if the current HIPAA rules are not followed. This course will help you to identify potential legal and ethical issues related to HIPAA, improve your compliance approach, and develop more effective risk management strategies.

The goal of this course is to assist alcohol and drug counselors, marriage and family therapists, professional counselors, psychologists, social workers, and nurses in health and human services settings in understanding and applying current HIPAA regulations.

Learning Objectives

Indicate the purpose of HIPAA and how it applies to behavioral healthcare providers. 

Recall at least three ways that the Privacy Rule impacts the day-to-day responsibilities of behavioral health providers. 

Identify at least three steps that behavioral health providers need to take to ensure compliance with the Security Rule.

Social Determinants of Health: Neighborhood and Built Environment
AMA PRA Category 1 Credit™ Duration: 1.00 Origination: Apr 2025 Expiration: Apr 2025
Launch Course

The physical environment in which individuals live has a direct impact on their health and wellness and their ability to access healthcare. Healthy People 2030 identifies neighborhoods and the built environment as a domain of the social determinants of health tied to health outcomes. This course provides an in-depth analysis of this domain and how it affects the health and well-being of patient populations. The four components of neighborhood and built environment include access to healthy foods, quality of housing, crime and violence, and environmental conditions. Clinicians can leverage this knowledge to improve treatment planning for patients and health outcomes.

 

Learning Objectives

Identify the four components of neighborhood and built environment domain of social determinants of health. 

Recall how neighborhood and the built environment affect overall health outcomes. 

Define how clinicians can address issues related to the neighborhood and built environment.

Social and Community Context as Social Determinants of Health
ANCC Accreditation Duration: 1.00 Origination: Apr 2025 Expiration: Apr 2025
Launch Course

Health outcomes are influenced in myriad ways by an individual’s social environment and their community. For example, community is linked to such outcomes as body mass index, homicide rates, and suicidal behavior (Diez Roux & Mair, 2010; Bharmal et al., 2015; Centers for Disease Control and Prevention [CDC], n.d.). Due to these strong influences on health outcomes, the U.S. Department Health and Human Services Healthy People 2030 campaign identifies social and community context as a domain of the social determinants of health. Social determinants of health are external conditions which exist with the potential to affect a patient’s current and future health, often beyond a patient’s direct control. Of particular importance, however, is how this domain fits into the larger picture of the social determinants of health. The elements in the social and community context have been shown to help negate potentially negative consequences of the other social determinants of health (Bharmal et al., 2015).

Learning Objectives

Define the components of social and community context in the social determinants of health.

Recognize how components in the social and community context affects overall health outcomes.

Identify problems related to the social and community context in the social determinants of health.

Communicating with Patients with Limited English Proficiency
Duration: 1.00 Origination: Apr 2025 Expiration: Apr 2025
Launch Course

Within healthcare, a patient with limited English proficiency (LEP) is an individual whose primary means of communication is not English and who has a limited command of the language in reading, writing, speaking, or understanding (Office for Civil Rights, 2016). These patients need the careful attention of healthcare personnel to ensure the safety and quality of care. Healthcare professionals should understand regulations and standards related to patients with LEP, such as the use of an interpreter for communication.

The goal of this educational program is to improve the ability of the healthcare team to provide quality care and better outcomes for patients with limited English proficiency (LEP).

Learning Objectives

Recall the importance of medical interpretation services for patients with LEP. 

Identify regulatory, accreditation, and evidence-based standards related to patients with LEP and linguistic services. 

Choose strategies for effectively communicating with patients with LEP, including best practices when using an interpreter.

Culture and Women's Health
AMA PRA Category 1 Credit™, MOC, and ANCC Duration: 1.00 Origination: Apr 2025 Expiration: Apr 2025
Launch Course

According to the U.S. Census Bureau, minority groups will outnumber what is now considered mainstream culture by the middle of this century. Healthcare professionals need to heighten their awareness about the importance of role, culture, and tradition in preventing and treating women’s unique healthcare problems. When there is a lack of cultural sensitivity in communication, patients are less likely to be content with their healthcare experience, increasing the likelihood of miscommunication and possible cultural disparities. These factors can also cause non-compliance with treatment, worse health outcomes, and a higher incidence of adverse events.

The goal of this course is to equip healthcare professionals with knowledge of the impact of culture on women’s health beliefs and practices and their responses to current approaches to care.

Learning Objectives

Recall different cultural practices that impact women in various stages of life. Identify two cultural practices that interfere with women’s health. Recognize ways to provide culturally competent care to women.

Culture and Pain Management: Cultural Competence
AMA PRA Category 1 Credit™ Duration: 1.00 Origination: Apr 2025 Expiration: Apr 2025
Launch Course

Health inequities in pain management are prevalent across different healthcare settings. The cultural, ethnic, and social differences influence patients’ and providers’ perceptions and responses to pain. Several studies report higher incidences of pain, disability, and suffering in women and people of color compared to non-Hispanic White people. This course covers influential sociocultural factors grouped into the patient, the provider, and systemic factors. This course helps healthcare professionals become familiar with cultural differences associated with pain perceptions and management. Pain variables such as culture, religion or ethnicity are not part of standardized pain scales. Healthcare workers need to provide culturally competent care to their patients by asking about specific practices, beliefs, and values regarding pain that impacts the patient’s quality of life.

The goal of this course is to provide nurses, physicians, and social workers with an overview of cultural sensitivity in the management of pain.

Learning Objectives

Identify cultural factors influencing the patient’s perception and expression of pain.

Recall strategies for reducing barriers in pain assessment and promoting management decisions to respond to a patient’s pain in a culturally sensitive manner.

DEI: An Introduction to Multicultural Care
ANCC Accreditation Duration: 1.00 Origination: Apr 2025 Expiration: Apr 2025
Launch Course

Increasing awareness of cultural diversification has challenged traditional institutions and practices. This includes the delivery of treatment services. Outcome studies have consistently demonstrated the need for change in the way that healthcare and other services operate. Awareness of and sensitivity to cultural issues are critical to establishing a positive relationship with the people you are serving and ensuring beneficial treatment outcomes. 

Learning Objectives

Identify three primary reasons why a commitment to diversity, equity, and inclusion is critical for providing quality care and improving outcomes for individuals with behavioral health needs.

Summarize ways you can identify and mitigate the impact of bias in your professional interactions.

Indicate at least three approaches you can use to demonstrate cultural humility and a commitment to diversity, equity, and inclusion.

Implicit Bias for the Healthcare Professional
AMA PRA Category 1 Credit™ Duration: 1.00 Origination: Apr 2025 Expiration: Apr 2025
Launch Course

Recent movement toward diversity, equity, and inclusion (DEI) is encouraging for historically overlooked individuals. It brings a variety of frequently ignored perspectives and experiences, but it has also uncovered the depth of implicit biases.

Biases are among the most significant factors for healthcare. This course presents the impact of implicit biases and other forms of discrimination on the provision of healthcare, as well as best practices to reduce implicit bias.

The goal of this course is to provide healthcare employees with training about implicit bias in healthcare.

Learning Objectives

Define implicit bias.

Describe the impact of historical discrimination on the provision of healthcare.

Identify methods of evaluating the presence and extent of implicit bias.

Describe measures that can be taken to reduce implicit bias.

HIPAA and Confidentiality for Licensed Professionals
AMA PRA Category 1 Credit™, MOC, and ANCC Duration: 1.00 Origination: Apr 2025 Expiration: Apr 2025
Launch Course

The federal Health Insurance Portability and Accountability Act (HIPAA) was implemented in 1996 and has evolved significantly. While HIPAA regulations have many varying components, the part of HIPAA most relevant to healthcare professionals, however, centers around the protection of an individual’s healthcare information. Because you play a key role in the production of healthcare information, you play a key role in its protection.

The goal of this course is to provide licensed professionals with an understanding of HIPAA, privacy, and security.

Learning Objectives

Describe the intent of HIPAA. Apply professional practices that protect privacy. Recognize practices that protect the security of electronic protected health information.

Cultural Perspectives in Childbearing
ANCC Accreditation Duration: 1.00 Origination: Apr 2025 Expiration: Apr 2025
Launch Course

As the population of the U.S. soars in diversity, healthcare professionals must be prepared to care for childbearing families from many different cultures. All cultures and families should be given the same respect, be assured of the highest quality of care, have their religious, ethnic, and cultural values respected and integrated into their care, and have their physical and educational needs met in a way that honors their spiritual beliefs and individuality. Knowledge of the cultures one is serving and the influence they have on women’s perceptions of childbirth are important for achieving positive outcomes. Equally and perhaps more important is applying the principles of cultural humility to nursing care.

The goal of this continuing education course is to improve the ability of nurses and health educators in acute care settings to assess and meet the sociocultural needs of childbearing families of diverse cultural and social groups. 

Learning Objectives

Recall the relationship of culture, subculture, acculturation, assimilation, ethnocentrism, cultural relativism, and cultural humility to healthcare practice.

Recognize elements of cultural assessment and respectful maternity care that can improve quality of care and meet the unique needs of culturally diverse families.

Emergency Department: HIPAA and CFR42
ANCC Accreditation Duration: 1.00 Origination: Apr 2025 Expiration: Apr 2025
Launch Course

In an emergency department, information often flows amongst providers and patients quickly because of urgent, sometimes life-threatening, situations. Due to the volume of information being shared, as well as the need for it to be shared quickly and accurately, emergency department providers must be especially careful to safeguard patient information.

The goal of this course is to update nursing professionals in the acute care setting with basic information about the Health Insurance Portability and Accountability Act (HIPAA) and 42 CFR Part 2.

Learning Objectives

Identify information sharing standards under HIPAA and 42 CFR Part 2.

Define the concept of consent, when you must obtain it to share or receive information, and the types of information that may not be available to you.